Due to the corona pandemic, bailiffs were restricted in their methods by the loss of personal contact. The portable card reader could no longer be used to collect payments. A solution was needed that made remote payments possible. Cannock Chase Public, in partnership with PayByLink, developed a proprietary application that gives bailiffs this capability: Cannock Pay.
“When we send out a set of policies in the morning, along with a payment link for the premium, we see the first payments come in within seconds. That’s why we love using it so much. It really adds value for our customers,” says Michael Boon of Dekilometerverzekering.nl
“Our employees at the contact center had more trouble switching to payment links than our guests,” says Rudy Herrema, Finance and ICT Manager at Rederij Doeksen, with a smile. “But they also got used to it quickly. PayByLink makes their job much easier.”
In order to process credit card details for the acceptance of hotel reservations, each merchant must be PCI DSS compliant at all times. Audits for this entail the necessary costs. LodgeGate, facilitator of hotel software and led by Jan-Willem Moors, therefore decided to take a different approach. In collaboration with PayByLink, a system was developed to send an email with a payment link, that enables online credit card verification and direct payments via an internet checkout. This eliminates the need to store credit card numbers.
Customer minded. That is how Head of Finance and Corporate Planning at Brother UK, Stuart Maclean describes us. “We pride ourselves on our customer service and PayByLink has the same values, the same attitude as we do. That is why it felt so right when we met.” Recently we completed the implementation of our PayByLink solution at Brother UK.
Ever since Ticketcounter teamed up with PayByLink, the organisation is able to guarantee its customers a service that is far more flexible. We talked to Mariska de Groot from Ticketcounter and invite you to read the results in this blog.
”It was purely by chance that Mike Mann, Head of Finance at British plumbing wholesaler Williams, came across PayByLink during a search on the internet. Not much later, a fruitful collaboration was a fact. We asked Mr. Mann about his experiences. “It is unbelievable how fast the implementation went.”
Since members of various libraries in Gelderland can pay their dues via an e-mail link, payment speed and ease of use have skyrocketed. What lies behind this: a great collaboration between ICT specialist Actacom and PayByLink. We talked about it with Wim Ongena of Actacom.
Bills, invoices, levies: we cannot make it more fun, but it can be made easier – to losely quote the Dutch Tax Authorities. That is what Rob van Zuuk of the municipality of Zaanstad thought of when he started to optimize the debtor process within the organization. A fruitful collaboration with PayByLink resulted in using user-friendly QR codes on the invoices to be sent for citizens and for businesses.
Time and time again Angelina Motzo of XO Hotels experienced the same issues both at the front desk and in the office. Guests had not paid their reservations in advance. Some guests wished to pay for another guest which needed to be settled by authorization forms. Other guests asked for a refund shortly before their stay, leaving the hotel with an empty room. Ever since Motzo started working with PayByLink combined with Ingenico via Business to You, she no longer needs to calculate losses.
PayByLink B.V. | Veenweg 158-B | 3641 SM Mijdrecht | Netherlands
+31 (020) 214 8000 | [email protected] | www.paybylink.com
