In order to process credit card details for the acceptance of hotel reservations, each merchant must be PCI DSS compliant at all times. Audits for this entail the necessary costs. LodgeGate, facilitator of hotel software and led by Jan-Willem Moors, therefore decided to take a different approach. In collaboration with PayByLink, a system was developed to send an email with a payment link, that enables online credit card verification and direct payments via an internet checkout. This eliminates the need to store credit card numbers.
Bills, invoices, levies: we cannot make it more fun, but it can be made easier – to losely quote the Dutch Tax Authorities. That is what Rob van Zuuk of the municipality of Zaanstad thought of when he started to optimize the debtor process within the organization. A fruitful collaboration with PayByLink resulted in using user-friendly QR codes on the invoices to be sent for citizens and for businesses.
Time and time again Angelina Motzo of XO Hotels experienced the same issues both at the front desk and in the office. Guests had not paid their reservations in advance. Some guests wished to pay for another guest which needed to be settled by authorization forms. Other guests asked for a refund shortly before their stay, leaving the hotel with an empty room. Ever since Motzo started working with PayByLink combined with Ingenico via Business to You, she no longer needs to calculate losses.