{"id":21465,"date":"2025-06-30T08:51:45","date_gmt":"2025-06-30T08:51:45","guid":{"rendered":"https:\/\/paybylink.com\/?p=21465"},"modified":"2025-07-08T11:52:15","modified_gmt":"2025-07-08T11:52:15","slug":"municipality-of-venlo-improves-payment-convenience-with-unit4-and-paybylink","status":"publish","type":"post","link":"https:\/\/paybylink.com\/en\/blog-en\/municipality-of-venlo-improves-payment-convenience-with-unit4-and-paybylink\/","title":{"rendered":"Municipality of Venlo improves payment convenience with Unit4 and PayByLink"},"content":{"rendered":"\r\n\r\n\r\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft size-full wp-image-21468\" src=\"https:\/\/paybylink.com\/wp-content\/uploads\/2025\/06\/stadskantoor-venlo-paybylink-integratie.png\" alt=\"Front view of the Municipal Office Venlo, where the city processes over 13,000 invoices annually using Unit4 ERPx and PayByLink.\" width=\"1098\" height=\"300\" srcset=\"https:\/\/paybylink.com\/wp-content\/uploads\/2025\/06\/stadskantoor-venlo-paybylink-integratie.png 1098w, https:\/\/paybylink.com\/wp-content\/uploads\/2025\/06\/stadskantoor-venlo-paybylink-integratie-300x82.png 300w, https:\/\/paybylink.com\/wp-content\/uploads\/2025\/06\/stadskantoor-venlo-paybylink-integratie-1024x280.png 1024w\" sizes=\"(max-width: 1098px) 100vw, 1098px\" \/><\/p>\r\n<p style=\"font-size: 1.1em;\"><strong>Every year, <a href=\"https:\/\/www.venlo.nl\/\" target=\"_blank\" rel=\"noopener\">the Municipality of Venlo<\/a> sends out 13,000 invoices and assessments. Since January 2025, the municipality has been using <a href=\"https:\/\/www.unit4.com\/\" target=\"_blank\" rel=\"noopener\">Unit4<\/a>\u2019s ERPx with PayByLink as its payment solution. Ivo Oudenhoven, Team Coordinator of Administration at the Municipality of Venlo, explains: \u201cOur primary goal was to improve payment convenience, and we\u2019re now seeing that invoices are paid faster and more often online.\u201d<\/strong><\/p>\r\n\r\n<p><!-- \/wp:post-content --><\/p>\r\n<p>Ivo was involved in the tendering and implementation process: \u201cWe saw this as an opportunity to critically review our processes and identify areas for improvement. One of our key opportunities was to enhance payment convenience, which we included in our list of requirements. With our previous accounting system, we could only apply payment links to digital documents. With PayByLink, we can now also offer payment links <a href=\"https:\/\/paybylink.com\/en\/solution\/shipment-type\/qr-code\/\">via QR codes<\/a> on printed invoices and assessments.\u201d<\/p>\r\n<p>The Municipality of Venlo applies payment links to all 13,000 annual invoices and assessments: \u201cThis includes public-law charges such as fees and permits, and civil-law documents like the rental of (sports) facilities and waste collection. For every product billed to citizens or organizations, we now use PayByLink.\u201d<\/p>\r\n<h2>PayByLink as an extension of Unit4<\/h2>\r\n<p>Wilfried Teunissen, Director Sales Continental Europe \u2013 Public Sector at Unit4, explains why Unit4 enjoys working with PayByLink as an addition to ERPx: \u201cOur system is designed to easily integrate with other solutions. For a specific niche like payment link solutions, we prefer to work with a strong partner. PayByLink is a great match in terms of functionality, technical compatibility, and company culture: approachable, hands-on, and professional.\u201d<\/p>\r\n<p style=\"text-align: center; font-size: 1.3em;\"><em><span style=\"color: #ef7d00;\">\u201cAn easy opportunity for municipalities to improve payment convenience.\u201d<\/span><\/em><\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>More convenience, faster payments<\/h2>\r\n<p>The top priority for the municipality was improving payment convenience\u2014and that\u2019s exactly what happened, says Ivo: \u201cNobody enjoys paying bills, so as a service-oriented organization, we want to make it as easy as possible. And we\u2019ve succeeded. We\u2019re seeing a significant increase in payments via QR codes and payment links. This is compared to the same period last year. This proves that our customers appreciate the ease. Currently, 13% of invoices and assessments are paid using these methods, and payments are coming in faster. On top of that, we also spend less time on debtor management.\u201d<\/p>\r\n<h2>An easy win for municipalities<\/h2>\r\n<p>\u201cWe see this solution as an easy win for municipalities to improve payment convenience for residents, businesses, and other institutions,\u201d Ivo continues. \u201cUnit4 and PayByLink are a great fit. They think along with you and prepare thoroughly. The implementation took us just a week.\u201d Wilfried concludes: \u201cThis three-way collaboration with the municipality and PayByLink is exactly how we envision our platform being used at Unit4. We\u2019re thrilled to work with forward-thinking clients like the Municipality of Venlo\u2014and with experts like PayByLink who continue to deliver future-proof solutions that meet all standards and requirements.\u201d<\/p>\r\n<p>&nbsp;<\/p>\r\n<p style=\"background-color: #f4f5f6; text-align: center;\"><em><span style=\"color: #003672;\"><strong><br \/><br \/>Want to know more about our solutions for municipalities?<\/strong><br \/><a href=\"mailto:support@paybylink.com\">Contact us<\/a> or request <a href=\"https:\/\/test.paybylink.com\/register?language=en\">a free test account<\/a><br \/><br \/><br \/><\/span><\/em><\/p>\r\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>The Municipality of Venlo sends out 13,000 invoices and assessments each year. Since January 2025, the municipality has been using Unit4\u2019s ERPx with PayByLink as its payment solution. Currently, 13% of all sent invoices and assessments are already paid via payment links or QR codes \u2014 and those payments are being received more quickly as well.<\/p>\n","protected":false},"author":2,"featured_media":21470,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[20],"tags":[78,60],"class_list":["post-21465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","tag-integration","tag-qr-code-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Municipality of Venlo improves payment convenience - PayByLink<\/title>\n<meta name=\"description\" content=\"The Municipality of Venlo sends out 13,000 invoices each year and uses Unit4\u2019s ERPx with PayByLink as its payment solution, thus 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