210,000 people hold a Rotterdampas, giving them access to free or discounted activities in and around Rotterdam. Each year, they have the option to renew their pass. Since 2022, Rotterdampas has made that process easier using PayByLink. Communications Advisor Maciel Toorenvliet explains: “PayByLink helps us serve our pass holders better and gives us more insight into how they pay”
The Municipality of Venlo sends out 13,000 invoices and assessments each year. Since January 2025, the municipality has been using Unit4’s ERPx with PayByLink as its payment solution. Currently, 13% of all sent invoices and assessments are already paid via payment links or QR codes — and those payments are being received more quickly as well.
Following a recent expansion and to get invoices paid faster, St. Barbara Cemetery wanted to digitise payments. However, this needed to be integrated with TroBit’s Funeral Suite, the package with which St. Barbara does all its administration. So a partnership came about between TroBit and PayByLink to help St. Barbara.
“Our employees at the contact center had more trouble switching to payment links than our guests,” says Rudy Herrema, Finance and ICT Manager at Rederij Doeksen, with a smile. “But they also got used to it quickly. PayByLink makes their job much easier.”
In order to process credit card details for the acceptance of hotel reservations, each merchant must be PCI DSS compliant at all times. Audits for this entail the necessary costs. LodgeGate, facilitator of hotel software and led by Jan-Willem Moors, therefore decided to take a different approach. In collaboration with PayByLink, a system was developed to send an email with a payment link, that enables online credit card verification and direct payments via an internet checkout. This eliminates the need to store credit card numbers.
